CUSTOMER PAYMENT POLICY 

 Contract and Cost of Installation Charges

Charges are due at the time of contracting for service with the District and are to be paid prior to the customer connecting his or her irrigation system to the Benchland Water District terminal.

Annual Water Charge

Billings:

The District establishes an account for each service following the contracting for service by the customer.  Initial billing, following contracting for service, will be issued within thirty (30) days of contracting and subsequent billings are issued at thirty (30) day intervals until the balance due is paid in full.  The Annual Water Charge for service is billed in February for the Irrigation season that follows in that given calendar year.

Payment:

Annual Water charges are due for payment in full within thirty (30) days following issuance of the bill.

Delinquent Accounts:

Accounts not paid within sixty (60) days of the original billing date are declared delinquent.  Delinquent accounts not paid within (60) sixty days of initial billing shall be assessed delinquent charges. *Effective 6/20/13 the Board of Trustees have passed a motion to change the Late Penalty charges as follows:

          1. 60 to 90 days: Past Due Notice & $25.00* delinquent charge.

          2. 91 to 100 days: Warning Notice & second or additional $10.00* delinquent charge.

              a. Billings unpaid after ninety (90) days from first billing date will be issued an "Account Past Due Warning Notice" giving the user ten (10) days to pay their account in full, including the unpaid balance plus all delinquent charges.

              b. Bills remaining unpaid for ten (10) days following issuance of that "Accounts Past Due Warning Notice" the user will forfeit the right to use the Benchland Water District service, and will be issued an additional billing reflecting the fifty dollar ($50.00) late penalty.

          3. 101 days to 130 days: Final Notice & $50.00 late penalty.

Accounts remaining delinquent for thirty (30) days following the "Accounts Past Due Warning Notice" will be declared in breach of contract and the contract with the Benchland Water District will be canceled.

              a. Service will not be available to the property. This will be strictly enforced. 

              b. Customer will be prohibited from using irrigation water until all unpaid balances and delinquent charges including the $50.00 penalty are paid in full.

            4. 131 days & over: Cancellation of Contract Notice

              a. Service will no longer be available and may result in removal of Benchland Water District lines.

              b. To resume service the customer will need to contract for service and pay the $350.00 contract charge plus current annual use charges.

Appeals Process:

Appeals for deviation from this policy due to hardship or special considerations must be defined and addressed in writing to:

 

Benchland Water District

Board of Trustees

485 E Shepard Lane

Kaysville, UT 84037

Exemptions:

Exemptions from charges incurred in accordance with this policy will be allowed on a case by case basis under the direction and approval of the District Managers

 

 

 Latest revision June 20, 2013